Frequently Asked Questions
Below are answers to common questions about my therapy practice in Woodland Hills, telehealth services across California, session fees, insurance reimbursement, and my clinical approach.
Quick Reference: Practice Details at a Glance
| Question Category | Key Information and Policy Details |
|---|---|
| Practice Location | In-person sessions in Woodland Hills, California, and secure telehealth services available statewide across California. |
| Session Fee | $180 per session for individual therapy and $220 for relational/couples therapy. |
| Insurance and Superbills | Out-of-network provider. Superbills are provided upon request for potential out-of-network insurance reimbursement. |
| Professional Credentials | Andrew Robertson, AMFT# 158068 (under the supervision of Melissa Volchok, LMFT #120203). Read more on my Meet Andrew background page. |
| Core Modalities | Existential Therapy and Mindfulness-Based Interventions, Strengths-Based Practice, and AASECT certification track alignment. |
Logistics, Fees, and Insurance
What are your session fees, and do you accept insurance?
My fee is $180 per session for individual therapy and $220 for couples or relational therapy. I am an out-of-network provider and do not bill insurance directly. However, I can provide you with a monthly itemized receipt called a Superbill, which you can submit to your insurance provider for potential out-of-network reimbursement depending on your specific plan coverage.
Where are sessions held?
I offer in-person therapy sessions at my office in Woodland Hills, California, as well as HIPAA-compliant telehealth video sessions for clients located anywhere in the state of California.
What credentials do you hold?
Compliance Notice: Andrew Robertson, AMFT# 158068 (under the supervision of Melissa Volchok, LMFT #120203).
I am an Associate Marriage and Family Therapist (AMFT# 158068 ) practicing under the licensed clinical supervision of Melissa Volchok, LMFT #120203. You can learn more about my background, clinical philosophy, and training on my Meet Andrew page. I am also pursuing advanced certification as an AASECT Certified Sex Therapist (CST).
Getting Started and What to Expect
How do I know if we are a good fit?
Finding the right therapist depends on feeling safe, respected, and understood. I offer a free initial consultation so we can discuss your goals, answer your questions, and determine if my direct, compassionate, and non-judgmental approach aligns with what you are seeking. Some clients prefer to dive right into a full session and determine clinical fit during the first few sessions. Whichever method works for you works for me!
What happens during the first session and intake process?
During our initial intake session, we typically review your current challenges and goals for therapy. Additionally, we discuss your background to some extent; how much depends on you. I am adept at uncovering background info as needed to go deeper when appropriate, but my focus is on you, here and now. However, I am happy to initially dive into the depth of background if this is beneficial to the work we are doing and feels appropriate to you, the client. Within the first, second, or third session, we establish a tailored plan whether you are seeking focused executive function strategies or deeper relational work and adjust as needed.
Are therapy sessions confidential?
Yes. Confidentiality is both a legal and ethical obligation that protects your privacy. What we discuss remains confidential, with a few legally mandated exceptions: evidence of child, elder, or dependent adult abuse; imminent danger to self or others; or a court order. Although “private pay” therapy is often more of an out-of-pocket expense for the client, it is the ultimate in confidentiality, as client information and sensitive mental health information is not open to any outside institutions, such as an insurance agency.
Clinical Practice and Specialty Areas
How do you incorporate existential and mindfulness approaches?
I combine existential inquiry, which explores personal meaning, freedom, and responsibility, with actionable mindfulness tools. On my Existential and Mindfulness Therapy page, I detail how stillness and focus are trainable skills that help regulate anxiety and emotional overwhelm.
What is Comprehensive Coordinated Care?
To ensure all aspects of your mental health care align, I proactively utilize Releases of Information (ROIs) with your consent to coordinate care with individual/relational therapists, medical doctors, or care providers as desired and if appropriate. This prevents contradictory treatment strategies and ensures unified support across your care team.
How do you approach Adult ADHD and executive dysfunction?
I provide neurodiversity-affirming care outlined on my Adult ADHD and Executive Functioning page. We blend practical executive function coaching with emotional processing to address task initiation, time blindness, and emotional regulation while dismantling chronic shame.
What is your approach to Men’s Issues and life transitions?
As detailed on my Men’s Issues and Life Transitions page, I provide direct, practical therapy for men navigating career shifts, identity changes, emotional isolation, and relationship stress without rigid societal expectations.
What is your policy regarding consensually/ethically non-monogamous and kink dynamics?
I provide culturally competent care backed by over 30 years of community engagement. Importantly, your relationship structure or kink interests are never made the focus of therapy unless you explicitly choose to address them. You can explore my specialized frameworks on my ENM and Polyamory Competent Care page and my Kink Competent Care page.
What couples and relational services do you offer?
My relational work spans several specialty areas under my Couples and Relationship Therapy hub:
- Mixed-Neurotype Couples Therapy for partners navigating ADHD or neurodivergent communication gaps.
- Sex and Intimacy Therapy for desire discrepancies, performance anxiety, and intimacy blocks.
- Divorce, Co-Parenting, and Step-Parenting Therapy for discernment, conscious uncoupling, and co-parenting agreements.
- Premarital and Relationship Dynamics Therapy for building a resilient foundation and establishing structural agreements.
How do you help clients dealing with anxiety, depression, or burnout?
On my Anxiety and Depression Therapy page, I explain how we combine somatic nervous system regulation with existential meaning-making to help you regain personal agency and break out of chronic exhaustion loops.
Compliance Notice: Andrew Robertson, Registered Associate Marriage and Family Therapist #158068 (employed and supervised by Melissa Volchok, LMFT #120203).
